Since the new edition of the 20for20 Annual Survey was published, there have been many conversations about this year’s findings. Unsurprisingly, most focus on AI, and they cover perspectives from operations and tech leaders, to technology company leaders, investors and developers. As usual, those conversations add perspective to the findings that are worth considering on this important topic.
We think about years a lot in business. It is the period of the P&L, the period over which we think about tax, salaries, bonuses, you name it. Our focus on what happens over the course of 12 months can sometimes obscure the longer narrative that plays out over multiple years. That has been the experience pulling together this year’s 2026 edition of the 20for20 Annual Survey.
A flurry of legal activity last week has pushed multifamily revenue management back into the news cycle. It's worth taking a moment (and a slightly longer-than-usual article) to understand what happened and what it might mean for our industry.
OPTECH 2025 is in the books, and it was its usual, energetic self. In the event's first year as a "members only" event, some things changed, many stayed the same, and it all went by in a flash, as it normally does.
It's that time of year again. Next week, RETTC OPTECH will bring down the curtain on a busy year of conferences for those interested in multifamily operations and technology. For the last few years, this blog has published an analysis of the OPTECH attendee list. It's a useful way to see what's changing—and what isn't—in multifamily technology. The mix of attendees, by company type, always offers clues about broader industry trends.
Disagreement can be a wonderful thing. It's how we test our ideas and beliefs, explore their limits and open ourselves to competing views that shape and strengthen our understanding.
Delivering keynotes is fun, mainly because they usually require the person delivering them to pull together multiple strands of thought into a single coherent narrative.
One of the biggest risks with any emerging technology is that potential customers will fail to see the improvement opportunity the technology offers. With transformational technologies, the risk is particularly acute, as potential users may struggle to imagine the impact on today's business.
Since the new edition of the 20for20 Annual Survey was published, there have been many conversations about this year’s findings. Unsurprisingly, most focus on AI, and they cover perspectives from operations and tech leaders, to technology company leaders, investors and developers. As usual, those conversations add perspective to the findings that are worth considering on this important topic.
We think about years a lot in business. It is the period of the P&L, the period over which we think about tax, salaries, bonuses, you name it. Our focus on what happens over the course of 12 months can sometimes obscure the longer narrative that plays out over multiple years. That has been the experience pulling together this year’s 2026 edition of the 20for20 Annual Survey.
A flurry of legal activity last week has pushed multifamily revenue management back into the news cycle. It's worth taking a moment (and a slightly longer-than-usual article) to understand what happened and what it might mean for our industry.
OPTECH 2025 is in the books, and it was its usual, energetic self. In the event's first year as a "members only" event, some things changed, many stayed the same, and it all went by in a flash, as it normally does.
It's that time of year again. Next week, RETTC OPTECH will bring down the curtain on a busy year of conferences for those interested in multifamily operations and technology. For the last few years, this blog has published an analysis of the OPTECH attendee list. It's a useful way to see what's changing—and what isn't—in multifamily technology. The mix of attendees, by company type, always offers clues about broader industry trends.
Disagreement can be a wonderful thing. It's how we test our ideas and beliefs, explore their limits and open ourselves to competing views that shape and strengthen our understanding.
Delivering keynotes is fun, mainly because they usually require the person delivering them to pull together multiple strands of thought into a single coherent narrative.
One of the biggest risks with any emerging technology is that potential customers will fail to see the improvement opportunity the technology offers. With transformational technologies, the risk is particularly acute, as potential users may struggle to imagine the impact on today's business.