Blog

Time to Go Deeper on Multifamily Fraud

It's Time to Go Deeper on Multifamily Fraud

A little over a year ago, I recorded a series of interviews with the leaders of technology companies helping our industry address the growing problem of fraud.The interviews developed a couple of themes emerging from the most recent 20for20 Annual Survey. Fraud had jumped to the top of many executives' priorities, and there seemed to be an unusually large number of software vendors helping to address the problem.

Continue Reading
When Tech Gets in the way of Centralization

When Multifamily Tech Gets in the way of Centralization

Two major themes seem to be coming up lately in multifamily technology and operations. One is centralization—the dominant idea in how companies are restructuring work. The other is tech bloat—the growing problem of companies buying too much technology without fully accounting for the associated costs. As with so many big topics in multifamily, the two ideas are starting to converge.

Continue Reading
Light at the end of the tunnel

Light at the End of the Tunnel: The 2025 Edition of 20for20

It's that time of year again when the 20for20 Annual Survey is officially launched. The conversations with 20 senior executives that took place at the end of 2024 have been reviewed extensively, synthesized, and turned into the seventh annual summary of all things top of mind in multifamily operations and technology. As usual, this year contains a mixture of new insights on new topics and progress on trends that had been central to previous editions.

Continue Reading
Time to Go Deeper on Multifamily Fraud

It's Time to Go Deeper on Multifamily Fraud

A little over a year ago, I recorded a series of interviews with the leaders of technology companies helping our industry address the growing problem of fraud.The interviews developed a couple of themes emerging from the most recent 20for20 Annual Survey. Fraud had jumped to the top of many executives' priorities, and there seemed to be an unusually large number of software vendors helping to address the problem.

Continue Reading
When Tech Gets in the way of Centralization

When Multifamily Tech Gets in the way of Centralization

Two major themes seem to be coming up lately in multifamily technology and operations. One is centralization—the dominant idea in how companies are restructuring work. The other is tech bloat—the growing problem of companies buying too much technology without fully accounting for the associated costs. As with so many big topics in multifamily, the two ideas are starting to converge.

Continue Reading
Light at the end of the tunnel

Light at the End of the Tunnel: The 2025 Edition of 20for20

It's that time of year again when the 20for20 Annual Survey is officially launched. The conversations with 20 senior executives that took place at the end of 2024 have been reviewed extensively, synthesized, and turned into the seventh annual summary of all things top of mind in multifamily operations and technology. As usual, this year contains a mixture of new insights on new topics and progress on trends that had been central to previous editions.

Continue Reading

Subscribe to Our Blog