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RealWorld 2023 - RealPage User Conference

The Marie Kondo Effect: Thoughts on RealWorld 2023

This week I had the pleasure of attending RealWorld 2023, RealPage's annual user conference in Las Vegas. It was an enjoyable couple of days that at once offered a glimpse of the future of an evolving industry giant and a trip or two down memory lane. I will share my thoughts on both in this article.

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Property Management Centralization Isn't one Size Fits All

Centralization for the Rest of Us

Centralization, as we all know, is a hot topic in the multifamily industry. This conversation began a few years ago when a few public REITs began to talk about changes to their property staffing models. I, among others, initially believed that once centralization started, everyone else would follow. If a few companies were achieving superior returns, the rest would naturally want to emulate them.

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The Penny Drops: Generative AI in Multifamily

In the few weeks since this year's AIM conference in early May, I have been reflecting on AI, which was the dominant theme of this year's show. Like many people, I have been tinkering with generative AI since late 2022. Some ideas from the sessions at AIM have changed how I think about this technology, as I will describe in this article.

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Multifamily BI In The Spotlight at RETCON 2023

Today is the final day of a highly successful RETCON 2023 conference. Yesterday I attended an engaging session about analytics featuring some senior leaders from the multifamily industry. It was one of the more insightful BI panels I've seen in recent years, touching on familiar themes: How data flows between different systems, how to maintain and use metrics and how to get users to leverage the BI capabilities that companies create. 

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Playing Telephone With Multifamily Revenue Management

Playing Telephone With Multifamily Revenue Management

This week, ProPublica released another article in its series about multifamily revenue management (RM). Normally this would be unremarkable; after all, since the original article last October, there has been a steady flow of articles from myriad outlets, mostly restating the points of that original piece. But what is interesting about this most recent article is that it exposes just how poorly ProPublica understands the practices of RM and how little work they appear to have done to verify the claims upon which its original allegations were based.

Continue Reading
RealWorld 2023 - RealPage User Conference

The Marie Kondo Effect: Thoughts on RealWorld 2023

This week I had the pleasure of attending RealWorld 2023, RealPage's annual user conference in Las Vegas. It was an enjoyable couple of days that at once offered a glimpse of the future of an evolving industry giant and a trip or two down memory lane. I will share my thoughts on both in this article.

Continue Reading
Property Management Centralization Isn't one Size Fits All

Centralization for the Rest of Us

Centralization, as we all know, is a hot topic in the multifamily industry. This conversation began a few years ago when a few public REITs began to talk about changes to their property staffing models. I, among others, initially believed that once centralization started, everyone else would follow. If a few companies were achieving superior returns, the rest would naturally want to emulate them.

Continue Reading

The Penny Drops: Generative AI in Multifamily

In the few weeks since this year's AIM conference in early May, I have been reflecting on AI, which was the dominant theme of this year's show. Like many people, I have been tinkering with generative AI since late 2022. Some ideas from the sessions at AIM have changed how I think about this technology, as I will describe in this article.

Continue Reading

Multifamily BI In The Spotlight at RETCON 2023

Today is the final day of a highly successful RETCON 2023 conference. Yesterday I attended an engaging session about analytics featuring some senior leaders from the multifamily industry. It was one of the more insightful BI panels I've seen in recent years, touching on familiar themes: How data flows between different systems, how to maintain and use metrics and how to get users to leverage the BI capabilities that companies create. 

Continue Reading
Playing Telephone With Multifamily Revenue Management

Playing Telephone With Multifamily Revenue Management

This week, ProPublica released another article in its series about multifamily revenue management (RM). Normally this would be unremarkable; after all, since the original article last October, there has been a steady flow of articles from myriad outlets, mostly restating the points of that original piece. But what is interesting about this most recent article is that it exposes just how poorly ProPublica understands the practices of RM and how little work they appear to have done to verify the claims upon which its original allegations were based.

Continue Reading

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