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# Blog

<https://blog.20for20.com/blog/tag/multifamily-technology-trends/page/2#hs_cos_wrapper_widget_1661570676229>

Select Category All Categories Multifamily Executive Insights Multifamily Technology Trends Multifamily Industry Events Multifamily Revenue Management Centralization Multifamily Leasing & Marketing Property Management Automation Multifamily AI

Posts about:

## Multifamily Technology Trends (2)

![Shifting Sands - AI Adoption in Multifamily](https://blog.20for20.com/hubfs/Shifting%20Sands%20-%20AI%20Adoption%20in%20Multifamily.jpg)

March 18, 2026

### [Shifting Sands: A Year of Progress for AI in Multifamily](https://blog.20for20.com/blog/shifting-sands-a-year-of-progress-for-ai-in-multifamily)

Since the new edition of the [20for20 Annual Survey](https://20for20.com/annual-survey/) was published, there have been many conversations about this year’s findings. Unsurprisingly, most focus on AI, and they cover perspectives from operations and tech leaders, to technology company leaders, investors and developers. As usual, those conversations add perspective to the findings that are worth considering on this important topic.

[Continue Reading](https://blog.20for20.com/blog/shifting-sands-a-year-of-progress-for-ai-in-multifamily) <https://blog.20for20.com/blog/shifting-sands-a-year-of-progress-for-ai-in-multifamily>

![20for20 Annual Survey - 2026 Edition](https://blog.20for20.com/hubfs/20for20%20Annual%20Survey%20-%202026%20Edition.jpg)

February 25, 2026

### [The Great Settling: The 20for20 Annual Survey 2026](https://blog.20for20.com/blog/the-great-settling-the-20for20-annual-survey-2026)

 We think about years a lot in business. It is the period of the P&L, the period over which we think about tax, salaries, bonuses, you name it. Our focus on what happens over the course of 12 months can sometimes obscure the longer narrative that plays out over multiple years. That has been the experience pulling together this year’s [2026 edition of the 20for20 Annual Survey](https://lp.20for20.com/26-wp-20for20-annual-survey).

[Continue Reading](https://blog.20for20.com/blog/the-great-settling-the-20for20-annual-survey-2026) <https://blog.20for20.com/blog/the-great-settling-the-20for20-annual-survey-2026>

![Multifamily Technology: Airing Dirty Laundry](https://blog.20for20.com/hubfs/A%20Week%20in%20PropTech%20-%20Dirty%20Laundry.jpg)

January 22, 2026

### [A Strange Week in PropTech: Airing Dirty Laundry](https://blog.20for20.com/blog/a-strange-week-in-proptech-airing-dirty-laundry)

It’s been a strange week in multifamily technology. A few days ago, a strange [article](https://www.thesisdriven.com/letters/the-proptech-wars-eliseai-and-funnel-square-off/)  appeared in Thesis Driven, a publication I have contributed to on several occasions over the years. The article made public a previously private contractual dispute between two prominent suppliers: [Funnel](https://funnelleasing.com/)  and [EliseAI](https://eliseai.com/) .

 

[Continue Reading](https://blog.20for20.com/blog/a-strange-week-in-proptech-airing-dirty-laundry) <https://blog.20for20.com/blog/a-strange-week-in-proptech-airing-dirty-laundry>

![Automation: The Real Story of AI in Multifamily](https://blog.20for20.com/hubfs/pexels-digitalbuggu-171198.jpg)

January 7, 2026

### [The Real Story of Multifamily AI in 2026](https://blog.20for20.com/blog/the-real-story-of-multifamily-ai-in-2026)

It’s a new year, and one in which things will continue to move quickly in multifamily technology. We’re kicking it off with a brand new study in an area that will dominate our thoughts and plans this year and beyond.

[Continue Reading](https://blog.20for20.com/blog/the-real-story-of-multifamily-ai-in-2026) <https://blog.20for20.com/blog/the-real-story-of-multifamily-ai-in-2026>

![RETTC OPTECH 2025](https://blog.20for20.com/hubfs/optech_opening_panel.jpg)

November 20, 2025

### ["Worth the Trip to Vegas" - RETTC OPTECH 2025 in Review](https://blog.20for20.com/blog/worth-the-trip-to-vegas-rettc-optech-2025-in-review)

OPTECH 2025 is in the books, and it was its usual, energetic self. In the event's first year as a "members only" event, some things changed, many stayed [the same](https://blog.20for20.com/blog/something-old-something-new-its-time-for-optech-2025), and it all went by in a flash, as it normally does.

[Continue Reading](https://blog.20for20.com/blog/worth-the-trip-to-vegas-rettc-optech-2025-in-review) <https://blog.20for20.com/blog/worth-the-trip-to-vegas-rettc-optech-2025-in-review>

![In Praise of Agreeable Disagreement](https://blog.20for20.com/hubfs/Agreeable%20Disagreement.jpg)

November 5, 2025

### [Fraud Prevention: in Praise of Agreeable Disagreement](https://blog.20for20.com/blog/fraud-prevention-in-praise-of-agreeable-disagreement)

Disagreement can be a wonderful thing. It's how we test our ideas and beliefs, explore their limits and open ourselves to competing views that shape and strengthen our understanding.

[Continue Reading](https://blog.20for20.com/blog/fraud-prevention-in-praise-of-agreeable-disagreement) <https://blog.20for20.com/blog/fraud-prevention-in-praise-of-agreeable-disagreement>

![The Widgetization of Multifamily Tech](https://blog.20for20.com/hubfs/Widgetization%20of%20Multifamily%20Technology.jpg)

September 24, 2025

### [The "Widget" Mindset: A Dead End for Multifamily Technology](https://blog.20for20.com/blog/the-widget-mindset-a-dead-end-for-multifamily-technology)

One of the biggest risks with any emerging technology is that potential customers will fail to see the improvement opportunity the technology offers. With transformational technologies, the risk is particularly acute, as potential users may struggle to imagine the impact on *today's* business.

[Continue Reading](https://blog.20for20.com/blog/the-widget-mindset-a-dead-end-for-multifamily-technology) <https://blog.20for20.com/blog/the-widget-mindset-a-dead-end-for-multifamily-technology>

![We Need to Talk About Multifamily Tech Selection](https://blog.20for20.com/hubfs/Multifamily%20Technology%20Decision-Making.jpg)

August 20, 2025

### [We Need to Talk About Tech Selection](https://blog.20for20.com/blog/we-need-to-talk-about-tech-selection)

Fall conference season is fast approaching, and this year's program promises a few interesting conversations. I've been preparing what promises to be an intriguing conversation on a topic that seems to be growing in importance: how multifamily operators select technology. A lot has changed about the tech itself and how we fund the companies that make it. Both provide important context for a session that I am particularly looking forward to at [Blueprint](https://blueprintvegas.com/) next month.

[Continue Reading](https://blog.20for20.com/blog/we-need-to-talk-about-tech-selection) <https://blog.20for20.com/blog/we-need-to-talk-about-tech-selection>

![Time to Go Deeper on Multifamily Fraud](https://blog.20for20.com/hubfs/Time%20To%20Go%20Deeper%20on%20Fultifamily%20Fraud.jpg)

July 24, 2025

### [It's Time to Go Deeper on Multifamily Fraud](https://blog.20for20.com/blog/its-time-to-go-deeper-on-multifamily-fraud)

A little over a year ago, I recorded a series of interviews with the leaders of technology companies helping our industry address the growing problem of fraud.The interviews developed a couple of themes emerging from the most recent [20for20 Annual Survey](https://20for20.com/annual-survey/). Fraud had jumped to the top of many executives' priorities, and there seemed to be an unusually large number of software vendors helping to address the problem.

[Continue Reading](https://blog.20for20.com/blog/its-time-to-go-deeper-on-multifamily-fraud) <https://blog.20for20.com/blog/its-time-to-go-deeper-on-multifamily-fraud>

![When Tech Gets in the way of Centralization](https://blog.20for20.com/hubfs/When%20Tech%20Gets%20in%20the%20way%20of%20Centralization.jpg)

July 2, 2025

### [When Multifamily Tech Gets in the way of Centralization](https://blog.20for20.com/blog/when-multifamily-tech-gets-in-the-way-of-centralization)

Two major themes seem to be coming up lately in multifamily technology and operations. One is centralization—the dominant idea in how companies are restructuring work. The other is [tech bloat](https://blog.20for20.com/blog/multifamily-tech-and-the-lost-art-of-the-trade-off)—the growing problem of companies buying too much technology without fully accounting for the associated costs. As with so many big topics in multifamily, the two ideas are starting to converge.

[Continue Reading](https://blog.20for20.com/blog/when-multifamily-tech-gets-in-the-way-of-centralization) <https://blog.20for20.com/blog/when-multifamily-tech-gets-in-the-way-of-centralization>

Posts about:

## Multifamily Technology Trends (2)

![Shifting Sands - AI Adoption in Multifamily](https://blog.20for20.com/hubfs/Shifting%20Sands%20-%20AI%20Adoption%20in%20Multifamily.jpg)

March 18, 2026

### [Shifting Sands: A Year of Progress for AI in Multifamily](https://blog.20for20.com/blog/shifting-sands-a-year-of-progress-for-ai-in-multifamily)

Since the new edition of the [20for20 Annual Survey](https://20for20.com/annual-survey/) was published, there have been many conversations about this year’s findings. Unsurprisingly, most focus on AI, and they cover perspectives from operations and tech leaders, to technology company leaders, investors and developers. As usual, those conversations add perspective to the findings that are worth considering on this important topic.

[Continue Reading](https://blog.20for20.com/blog/shifting-sands-a-year-of-progress-for-ai-in-multifamily) <https://blog.20for20.com/blog/shifting-sands-a-year-of-progress-for-ai-in-multifamily>

![20for20 Annual Survey - 2026 Edition](https://blog.20for20.com/hubfs/20for20%20Annual%20Survey%20-%202026%20Edition.jpg)

February 25, 2026

### [The Great Settling: The 20for20 Annual Survey 2026](https://blog.20for20.com/blog/the-great-settling-the-20for20-annual-survey-2026)

 We think about years a lot in business. It is the period of the P&L, the period over which we think about tax, salaries, bonuses, you name it. Our focus on what happens over the course of 12 months can sometimes obscure the longer narrative that plays out over multiple years. That has been the experience pulling together this year’s [2026 edition of the 20for20 Annual Survey](https://lp.20for20.com/26-wp-20for20-annual-survey).

[Continue Reading](https://blog.20for20.com/blog/the-great-settling-the-20for20-annual-survey-2026) <https://blog.20for20.com/blog/the-great-settling-the-20for20-annual-survey-2026>

![Multifamily Technology: Airing Dirty Laundry](https://blog.20for20.com/hubfs/A%20Week%20in%20PropTech%20-%20Dirty%20Laundry.jpg)

January 22, 2026

### [A Strange Week in PropTech: Airing Dirty Laundry](https://blog.20for20.com/blog/a-strange-week-in-proptech-airing-dirty-laundry)

It’s been a strange week in multifamily technology. A few days ago, a strange [article](https://www.thesisdriven.com/letters/the-proptech-wars-eliseai-and-funnel-square-off/)  appeared in Thesis Driven, a publication I have contributed to on several occasions over the years. The article made public a previously private contractual dispute between two prominent suppliers: [Funnel](https://funnelleasing.com/)  and [EliseAI](https://eliseai.com/) .

 

[Continue Reading](https://blog.20for20.com/blog/a-strange-week-in-proptech-airing-dirty-laundry) <https://blog.20for20.com/blog/a-strange-week-in-proptech-airing-dirty-laundry>

![Automation: The Real Story of AI in Multifamily](https://blog.20for20.com/hubfs/pexels-digitalbuggu-171198.jpg)

January 7, 2026

### [The Real Story of Multifamily AI in 2026](https://blog.20for20.com/blog/the-real-story-of-multifamily-ai-in-2026)

It’s a new year, and one in which things will continue to move quickly in multifamily technology. We’re kicking it off with a brand new study in an area that will dominate our thoughts and plans this year and beyond.

[Continue Reading](https://blog.20for20.com/blog/the-real-story-of-multifamily-ai-in-2026) <https://blog.20for20.com/blog/the-real-story-of-multifamily-ai-in-2026>

![RETTC OPTECH 2025](https://blog.20for20.com/hubfs/optech_opening_panel.jpg)

November 20, 2025

### ["Worth the Trip to Vegas" - RETTC OPTECH 2025 in Review](https://blog.20for20.com/blog/worth-the-trip-to-vegas-rettc-optech-2025-in-review)

OPTECH 2025 is in the books, and it was its usual, energetic self. In the event's first year as a "members only" event, some things changed, many stayed [the same](https://blog.20for20.com/blog/something-old-something-new-its-time-for-optech-2025), and it all went by in a flash, as it normally does.

[Continue Reading](https://blog.20for20.com/blog/worth-the-trip-to-vegas-rettc-optech-2025-in-review) <https://blog.20for20.com/blog/worth-the-trip-to-vegas-rettc-optech-2025-in-review>

![In Praise of Agreeable Disagreement](https://blog.20for20.com/hubfs/Agreeable%20Disagreement.jpg)

November 5, 2025

### [Fraud Prevention: in Praise of Agreeable Disagreement](https://blog.20for20.com/blog/fraud-prevention-in-praise-of-agreeable-disagreement)

Disagreement can be a wonderful thing. It's how we test our ideas and beliefs, explore their limits and open ourselves to competing views that shape and strengthen our understanding.

[Continue Reading](https://blog.20for20.com/blog/fraud-prevention-in-praise-of-agreeable-disagreement) <https://blog.20for20.com/blog/fraud-prevention-in-praise-of-agreeable-disagreement>

![The Widgetization of Multifamily Tech](https://blog.20for20.com/hubfs/Widgetization%20of%20Multifamily%20Technology.jpg)

September 24, 2025

### [The "Widget" Mindset: A Dead End for Multifamily Technology](https://blog.20for20.com/blog/the-widget-mindset-a-dead-end-for-multifamily-technology)

One of the biggest risks with any emerging technology is that potential customers will fail to see the improvement opportunity the technology offers. With transformational technologies, the risk is particularly acute, as potential users may struggle to imagine the impact on *today's* business.

[Continue Reading](https://blog.20for20.com/blog/the-widget-mindset-a-dead-end-for-multifamily-technology) <https://blog.20for20.com/blog/the-widget-mindset-a-dead-end-for-multifamily-technology>

![We Need to Talk About Multifamily Tech Selection](https://blog.20for20.com/hubfs/Multifamily%20Technology%20Decision-Making.jpg)

August 20, 2025

### [We Need to Talk About Tech Selection](https://blog.20for20.com/blog/we-need-to-talk-about-tech-selection)

Fall conference season is fast approaching, and this year's program promises a few interesting conversations. I've been preparing what promises to be an intriguing conversation on a topic that seems to be growing in importance: how multifamily operators select technology. A lot has changed about the tech itself and how we fund the companies that make it. Both provide important context for a session that I am particularly looking forward to at [Blueprint](https://blueprintvegas.com/) next month.

[Continue Reading](https://blog.20for20.com/blog/we-need-to-talk-about-tech-selection) <https://blog.20for20.com/blog/we-need-to-talk-about-tech-selection>

![Time to Go Deeper on Multifamily Fraud](https://blog.20for20.com/hubfs/Time%20To%20Go%20Deeper%20on%20Fultifamily%20Fraud.jpg)

July 24, 2025

### [It's Time to Go Deeper on Multifamily Fraud](https://blog.20for20.com/blog/its-time-to-go-deeper-on-multifamily-fraud)

A little over a year ago, I recorded a series of interviews with the leaders of technology companies helping our industry address the growing problem of fraud.The interviews developed a couple of themes emerging from the most recent [20for20 Annual Survey](https://20for20.com/annual-survey/). Fraud had jumped to the top of many executives' priorities, and there seemed to be an unusually large number of software vendors helping to address the problem.

[Continue Reading](https://blog.20for20.com/blog/its-time-to-go-deeper-on-multifamily-fraud) <https://blog.20for20.com/blog/its-time-to-go-deeper-on-multifamily-fraud>

![When Tech Gets in the way of Centralization](https://blog.20for20.com/hubfs/When%20Tech%20Gets%20in%20the%20way%20of%20Centralization.jpg)

July 2, 2025

### [When Multifamily Tech Gets in the way of Centralization](https://blog.20for20.com/blog/when-multifamily-tech-gets-in-the-way-of-centralization)

Two major themes seem to be coming up lately in multifamily technology and operations. One is centralization—the dominant idea in how companies are restructuring work. The other is [tech bloat](https://blog.20for20.com/blog/multifamily-tech-and-the-lost-art-of-the-trade-off)—the growing problem of companies buying too much technology without fully accounting for the associated costs. As with so many big topics in multifamily, the two ideas are starting to converge.

[Continue Reading](https://blog.20for20.com/blog/when-multifamily-tech-gets-in-the-way-of-centralization) <https://blog.20for20.com/blog/when-multifamily-tech-gets-in-the-way-of-centralization>

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