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Centralization

The Vogue for Efficiency in Multifamily Operations

The Vogue for Efficiency in Multifamily Operations

Most new ideas or ways of working don't spread quickly, until they do. It's a bit like Hemingway's description of bankruptcy happening in two ways, "gradually, then suddenly." Something similar might be happening at the moment with multifamily's tech-enabled reinvention of its long-standing operating model.

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When Tech Gets in the way of Centralization

When Multifamily Tech Gets in the way of Centralization

Two major themes seem to be coming up lately in multifamily technology and operations. One is centralization—the dominant idea in how companies are restructuring work. The other is tech bloat—the growing problem of companies buying too much technology without fully accounting for the associated costs. As with so many big topics in multifamily, the two ideas are starting to converge.

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NAA Apartmentalize 2024

Cheesesteaks to Tech Stakes: NAA APARTMENTALIZE in Review

The City of Brotherly Love provided a backdrop for this year's NAA APARTMENTALIZE that was fresh in novelty, if not in weather. An energy-packed conference offered new insights into some of our industry's most rapidly changing areas. There's lots to talk about, and it is with some trepidation that I share a recap focused on two of the most buzzwordy topics: centralization and AI. However, these were the biggest stories that caught my eye at NAA this year.

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Multifamily Maintenance Centralization

The Three Levers of Multifamily Maintenance Centralization

There's been a lot of coverage of centralization on this website over the last few years. As this year's 20for20 white paper explained, maintenance differs profoundly from either admin or leasing centralization. Leasing and admin tasks can be automated away or, in the case of leasing, made self-serve. We can offer residents some self-serve maintenance options, but most of the time we need a team member to deliver the service.

Continue Reading
NMHC Top 50 Multifamily Owners and Operators - Perspective

The NMHC Top 50, Revisited

It's that time of year again when NMHC publishes its lists of the top 50 owners, operators, and various other categories of multifamily companies. It's invaluable information: multifamily companies are notoriously difficult to track, so we should all appreciate the fine work the NMHC research team does to compile and publish the lists each year. 

Continue Reading

Posts about:

Centralization

The Vogue for Efficiency in Multifamily Operations

The Vogue for Efficiency in Multifamily Operations

Most new ideas or ways of working don't spread quickly, until they do. It's a bit like Hemingway's description of bankruptcy happening in two ways, "gradually, then suddenly." Something similar might be happening at the moment with multifamily's tech-enabled reinvention of its long-standing operating model.

Continue Reading
When Tech Gets in the way of Centralization

When Multifamily Tech Gets in the way of Centralization

Two major themes seem to be coming up lately in multifamily technology and operations. One is centralization—the dominant idea in how companies are restructuring work. The other is tech bloat—the growing problem of companies buying too much technology without fully accounting for the associated costs. As with so many big topics in multifamily, the two ideas are starting to converge.

Continue Reading
NAA Apartmentalize 2024

Cheesesteaks to Tech Stakes: NAA APARTMENTALIZE in Review

The City of Brotherly Love provided a backdrop for this year's NAA APARTMENTALIZE that was fresh in novelty, if not in weather. An energy-packed conference offered new insights into some of our industry's most rapidly changing areas. There's lots to talk about, and it is with some trepidation that I share a recap focused on two of the most buzzwordy topics: centralization and AI. However, these were the biggest stories that caught my eye at NAA this year.

Continue Reading
Multifamily Maintenance Centralization

The Three Levers of Multifamily Maintenance Centralization

There's been a lot of coverage of centralization on this website over the last few years. As this year's 20for20 white paper explained, maintenance differs profoundly from either admin or leasing centralization. Leasing and admin tasks can be automated away or, in the case of leasing, made self-serve. We can offer residents some self-serve maintenance options, but most of the time we need a team member to deliver the service.

Continue Reading
NMHC Top 50 Multifamily Owners and Operators - Perspective

The NMHC Top 50, Revisited

It's that time of year again when NMHC publishes its lists of the top 50 owners, operators, and various other categories of multifamily companies. It's invaluable information: multifamily companies are notoriously difficult to track, so we should all appreciate the fine work the NMHC research team does to compile and publish the lists each year. 

Continue Reading

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