--- title: 20for20-Blog | Dom Beveridge (6) description: 20for20 Blog Listing Page (6) image: https://blog.20for20.com/hubfs/Dom-White-Transparent-logo.png --- [![Dom-White-Transparent-1](https://blog.20for20.com/hs-fs/hubfs/Dom-White-Transparent-1.png?width=1200&height=481&name=Dom-White-Transparent-1.png "Dom-White-Transparent-1")](https://20for20.com) ![imag](https://blog.20for20.com/hs-fs/hubfs/Dom-White-Transparent-1.png?width=2400&name=Dom-White-Transparent-1.png) ![imag](https://blog.20for20.com/hubfs/Dom-White-Transparent-logo.png) Open main menu Close main menu - [About](https://20for20.com/about/) - [The Annual Survey](https://20for20.com/annual-survey/) - [Pod](https://20for20.com/tech-talk-with-20for20-podcast/) - [Press & Media](https://20for20.com/press-and-media/) - [Blog](https://blog.20for20.com/blog) - [Contact Us](https://20for20.com/contact/) # Blog Select Category All Categories Multifamily Executive Insights Multifamily Technology Trends Multifamily Industry Events Multifamily Revenue Management Centralization Multifamily Leasing & Marketing Property Management Automation Multifamily AI Posts by: ## Dom Beveridge ![Multifamily Maintenance Centralization](https://blog.20for20.com/hubfs/Multifamily%20Maintenance%20Centralization.jpg) June 6, 2024 ### [The Three Levers of Multifamily Maintenance Centralization](https://blog.20for20.com/blog/the-three-levers-of-multifamily-maintenance-centralization) There's been a lot of coverage of centralization on this website over the last few years. As this year's [20for20 white paper](https://20for20.com/white-paper/) explained, maintenance differs profoundly from either admin or leasing centralization. Leasing and admin tasks can be automated away or, in the case of leasing, made self-serve. We can offer residents some self-serve maintenance options, but most of the time we need a team member to deliver the service. [Continue Reading](https://blog.20for20.com/blog/the-three-levers-of-multifamily-maintenance-centralization) ![Audience Hands Up](https://blog.20for20.com/hubfs/Audience%20Hands%20.jpg) May 1, 2024 ### [The Human Side of Multifamily Data: REBA Insights in Review](https://blog.20for20.com/blog/the-human-side-of-multifamily-data-reba-insights-in-review) Spring conference season this year is a bit more interesting than usual. It's mostly thanks to a couple of new conferences on the circuit that I think will further important industry conversations. A few weeks ago, the inaugural "[Forum](https://blog.20for20.com/blog/the-first-funnel-forum-brings-the-fabulous)," Hosted by [Funnel Leasing](https://funnelleasing.com/), established a new place to discuss the increasingly popular topic of centralization. Last week saw the inaugural [REBA](https://www.getreba.com/en/) Insights conference in Vail, CO. There were parallels between the two events that I will discuss in this post.  [Continue Reading](https://blog.20for20.com/blog/the-human-side-of-multifamily-data-reba-insights-in-review) ![The gap in Multifamily Advocacy](https://blog.20for20.com/hubfs/Mind%20the%20Gap.jpg) April 24, 2024 ### [Why Multifamily Revenue Management Needs Advocacy](https://blog.20for20.com/blog/why-multifamily-revenue-management-needs-advocacy) A few weeks ago, I wrote about the experience of participating in a Colorado state congressional hearing on a proposed law to outlaw revenue management. One of several points in [that article](https://blog.20for20.com/blog/does-colorado-really-hate-multifamily) was about the potential gap in our industry's advocacy that appears when *state* legislatures create *national* problems.  [Continue Reading](https://blog.20for20.com/blog/why-multifamily-revenue-management-needs-advocacy) ![NMHC Top 50 Multifamily Owners and Operators - Perspective](https://blog.20for20.com/hubfs/NMHC%20Top%2020%20Perspectives.jpg) April 9, 2024 ### [The NMHC Top 50, Revisited](https://blog.20for20.com/blog/the-nmhc-top-50-revisited) It's that time of year again when [NMHC publishes its lists](https://www.nmhc.org/research-insight/the-nmhc-50/) of the top 50 owners, operators, and various other categories of multifamily companies. It's invaluable information: multifamily companies are notoriously difficult to track, so we should all appreciate the fine work the NMHC research team does to compile and publish the lists each year.  [Continue Reading](https://blog.20for20.com/blog/the-nmhc-top-50-revisited) ![The Funnel Forum](https://blog.20for20.com/hubfs/FORUM9881.jpg) April 3, 2024 ### [The First Funnel Forum Brings the FABULOUS.](https://blog.20for20.com/blog/the-first-funnel-forum-brings-the-fabulous) The inaugural [Forum](https://funnelleasing.com/the-forum/)—the User Conference of[Funnel Leasing](https://funnelleasing.com/)—is in the books. I was privileged to take part in a hugely successful event that boasted an impressive attendee list last week at the *stunningly* beautiful Terranea Resort near Los Angeles.  [Continue Reading](https://blog.20for20.com/blog/the-first-funnel-forum-brings-the-fabulous) ![](https://blog.20for20.com/hubfs/AI%20and%20Centralization.jpg) March 13, 2024 ### [How AI Adoption Might Follow Centralization](https://blog.20for20.com/blog/how-ai-adoption-might-follow-centralization) 2024 seems likely to be a year of rapid acceleration in the adoption of AI in multifamily. The question is how rapid and what kinds of tasks will it be doing for us? During this year's 20for20 interviews, the 20 leaders were asked to speculate a little on the direction AI is likely to take. What the conversations revealed is that most leaders view AI as something you buy from third-party vendors specializing in this area.  [Continue Reading](https://blog.20for20.com/blog/how-ai-adoption-might-follow-centralization) ![Multifamily Over-Supply](https://blog.20for20.com/hubfs/Construction%20Crane.jpg) February 28, 2024 ### [What Makes a Trend? Announcing the 2024 Edition of 20for20](https://blog.20for20.com/blog/what-makes-a-trend-our-2024-edition-is-out-today) What is a trend? A couple of months into 2024, there's been a lot of talk about the prevailing trends for the year ahead, as there always is. Our brains are hardwired to look for patterns in everything that we see. As a species, we like to read the tea leaves. [Continue Reading](https://blog.20for20.com/blog/what-makes-a-trend-our-2024-edition-is-out-today) ![Does Colorado Really Hate Multifamily?](https://blog.20for20.com/hubfs/Why%20Colorado%20Hates%20Multifamily.jpg) February 6, 2024 ### [Does Colorado Really Hate Multifamily?](https://blog.20for20.com/blog/does-colorado-really-hate-multifamily) Last week, a couple of important events unfolded in the ongoing story of multifamily revenue management (RM). On Tuesday, a [US Senate bill](https://www.wyden.senate.gov/news/press-releases/wyden-and-welch-introduce-legislation-to-crack-down-on-companies-that-inflate-rents-with-price-fixing-algorithms) was introduced, mostly restating the illegality of price-fixing. Although this bill has received considerable attention, it goes nowhere near as far as a Colorado state bill that was presented to a committee hearing at the Colorado Capitol one day later.  [Continue Reading](https://blog.20for20.com/blog/does-colorado-really-hate-multifamily) ![Multifamily Revenue Management - Barking up the wrong tree](https://blog.20for20.com/hubfs/Barking%20up%20the%20Wrong%20Tree.jpg) January 25, 2024 ### [Multifamily Pricing Trends: Barking up the Wrong Tree](https://blog.20for20.com/blog/multifamily-pricing-trends-barking-up-the-wrong-tree) There's been a lot of talk of multifamily pricing over the last year or so, with a slew of high-profile lawsuits alleging that software is forcing prices upwards across the USA. In a December 2023 newsletter,  [NMHC did a thorough job](https://pages.nmhc.org/index.php/email/emailWebview?md_id=10742&email=Njc2LVVERC03MTQAAAGQ19PuDe_5Tn-cxnWnLQ-yo8JVJH-8Ha8E65UTRPYG_4EKfEyJbZE5IOVzNTr8_NKoKRbU0aGTEyC2PNwnNh0XsWkMQaqFvn-sfg) of showing how record supply is placing downward pressure on rents.  NMHC's extensive analysis makes it clear that it is supply and demand, not software, that drives pricing across multifamily markets. But that is not the subject of this article [Continue Reading](https://blog.20for20.com/blog/multifamily-pricing-trends-barking-up-the-wrong-tree) ![](https://blog.20for20.com/hubfs/KPIs%20are%20the%20Currency%20of%20Collaboration.jpg) January 11, 2024 ### [The Non-Obvious Payback on Multifamily Data and Analytics](https://blog.20for20.com/blog/the-non-obvious-payback-on-data-and-analytics) It's a brand new year, and with it comes an opportunity for a fresh take on a familiar theme. Readers of this blog will be familiar with the view that multifamily technology [vendors often approach their products incorrectly](https://blog.20for20.com/blog/a-common-disconnect-multifamily-technology-solutions-and-their-value). Specifically, in their eagerness to identify the key selling points for their technology, they often overlook the *main* reasons why companies buy their products.  [Continue Reading](https://blog.20for20.com/blog/the-non-obvious-payback-on-data-and-analytics) Posts by: ## Dom Beveridge ![Multifamily Maintenance Centralization](https://blog.20for20.com/hubfs/Multifamily%20Maintenance%20Centralization.jpg) June 6, 2024 ### [The Three Levers of Multifamily Maintenance Centralization](https://blog.20for20.com/blog/the-three-levers-of-multifamily-maintenance-centralization) There's been a lot of coverage of centralization on this website over the last few years. As this year's [20for20 white paper](https://20for20.com/white-paper/) explained, maintenance differs profoundly from either admin or leasing centralization. Leasing and admin tasks can be automated away or, in the case of leasing, made self-serve. We can offer residents some self-serve maintenance options, but most of the time we need a team member to deliver the service. [Continue Reading](https://blog.20for20.com/blog/the-three-levers-of-multifamily-maintenance-centralization) ![Audience Hands Up](https://blog.20for20.com/hubfs/Audience%20Hands%20.jpg) May 1, 2024 ### [The Human Side of Multifamily Data: REBA Insights in Review](https://blog.20for20.com/blog/the-human-side-of-multifamily-data-reba-insights-in-review) Spring conference season this year is a bit more interesting than usual. It's mostly thanks to a couple of new conferences on the circuit that I think will further important industry conversations. A few weeks ago, the inaugural "[Forum](https://blog.20for20.com/blog/the-first-funnel-forum-brings-the-fabulous)," Hosted by [Funnel Leasing](https://funnelleasing.com/), established a new place to discuss the increasingly popular topic of centralization. Last week saw the inaugural [REBA](https://www.getreba.com/en/) Insights conference in Vail, CO. There were parallels between the two events that I will discuss in this post.  [Continue Reading](https://blog.20for20.com/blog/the-human-side-of-multifamily-data-reba-insights-in-review) ![The gap in Multifamily Advocacy](https://blog.20for20.com/hubfs/Mind%20the%20Gap.jpg) April 24, 2024 ### [Why Multifamily Revenue Management Needs Advocacy](https://blog.20for20.com/blog/why-multifamily-revenue-management-needs-advocacy) A few weeks ago, I wrote about the experience of participating in a Colorado state congressional hearing on a proposed law to outlaw revenue management. One of several points in [that article](https://blog.20for20.com/blog/does-colorado-really-hate-multifamily) was about the potential gap in our industry's advocacy that appears when *state* legislatures create *national* problems.  [Continue Reading](https://blog.20for20.com/blog/why-multifamily-revenue-management-needs-advocacy) ![NMHC Top 50 Multifamily Owners and Operators - Perspective](https://blog.20for20.com/hubfs/NMHC%20Top%2020%20Perspectives.jpg) April 9, 2024 ### [The NMHC Top 50, Revisited](https://blog.20for20.com/blog/the-nmhc-top-50-revisited) It's that time of year again when [NMHC publishes its lists](https://www.nmhc.org/research-insight/the-nmhc-50/) of the top 50 owners, operators, and various other categories of multifamily companies. It's invaluable information: multifamily companies are notoriously difficult to track, so we should all appreciate the fine work the NMHC research team does to compile and publish the lists each year.  [Continue Reading](https://blog.20for20.com/blog/the-nmhc-top-50-revisited) ![The Funnel Forum](https://blog.20for20.com/hubfs/FORUM9881.jpg) April 3, 2024 ### [The First Funnel Forum Brings the FABULOUS.](https://blog.20for20.com/blog/the-first-funnel-forum-brings-the-fabulous) The inaugural [Forum](https://funnelleasing.com/the-forum/)—the User Conference of[Funnel Leasing](https://funnelleasing.com/)—is in the books. I was privileged to take part in a hugely successful event that boasted an impressive attendee list last week at the *stunningly* beautiful Terranea Resort near Los Angeles.  [Continue Reading](https://blog.20for20.com/blog/the-first-funnel-forum-brings-the-fabulous) ![](https://blog.20for20.com/hubfs/AI%20and%20Centralization.jpg) March 13, 2024 ### [How AI Adoption Might Follow Centralization](https://blog.20for20.com/blog/how-ai-adoption-might-follow-centralization) 2024 seems likely to be a year of rapid acceleration in the adoption of AI in multifamily. The question is how rapid and what kinds of tasks will it be doing for us? During this year's 20for20 interviews, the 20 leaders were asked to speculate a little on the direction AI is likely to take. What the conversations revealed is that most leaders view AI as something you buy from third-party vendors specializing in this area.  [Continue Reading](https://blog.20for20.com/blog/how-ai-adoption-might-follow-centralization) ![Multifamily Over-Supply](https://blog.20for20.com/hubfs/Construction%20Crane.jpg) February 28, 2024 ### [What Makes a Trend? Announcing the 2024 Edition of 20for20](https://blog.20for20.com/blog/what-makes-a-trend-our-2024-edition-is-out-today) What is a trend? A couple of months into 2024, there's been a lot of talk about the prevailing trends for the year ahead, as there always is. Our brains are hardwired to look for patterns in everything that we see. As a species, we like to read the tea leaves. [Continue Reading](https://blog.20for20.com/blog/what-makes-a-trend-our-2024-edition-is-out-today) ![Does Colorado Really Hate Multifamily?](https://blog.20for20.com/hubfs/Why%20Colorado%20Hates%20Multifamily.jpg) February 6, 2024 ### [Does Colorado Really Hate Multifamily?](https://blog.20for20.com/blog/does-colorado-really-hate-multifamily) Last week, a couple of important events unfolded in the ongoing story of multifamily revenue management (RM). On Tuesday, a [US Senate bill](https://www.wyden.senate.gov/news/press-releases/wyden-and-welch-introduce-legislation-to-crack-down-on-companies-that-inflate-rents-with-price-fixing-algorithms) was introduced, mostly restating the illegality of price-fixing. Although this bill has received considerable attention, it goes nowhere near as far as a Colorado state bill that was presented to a committee hearing at the Colorado Capitol one day later.  [Continue Reading](https://blog.20for20.com/blog/does-colorado-really-hate-multifamily) ![Multifamily Revenue Management - Barking up the wrong tree](https://blog.20for20.com/hubfs/Barking%20up%20the%20Wrong%20Tree.jpg) January 25, 2024 ### [Multifamily Pricing Trends: Barking up the Wrong Tree](https://blog.20for20.com/blog/multifamily-pricing-trends-barking-up-the-wrong-tree) There's been a lot of talk of multifamily pricing over the last year or so, with a slew of high-profile lawsuits alleging that software is forcing prices upwards across the USA. In a December 2023 newsletter,  [NMHC did a thorough job](https://pages.nmhc.org/index.php/email/emailWebview?md_id=10742&email=Njc2LVVERC03MTQAAAGQ19PuDe_5Tn-cxnWnLQ-yo8JVJH-8Ha8E65UTRPYG_4EKfEyJbZE5IOVzNTr8_NKoKRbU0aGTEyC2PNwnNh0XsWkMQaqFvn-sfg) of showing how record supply is placing downward pressure on rents.  NMHC's extensive analysis makes it clear that it is supply and demand, not software, that drives pricing across multifamily markets. But that is not the subject of this article [Continue Reading](https://blog.20for20.com/blog/multifamily-pricing-trends-barking-up-the-wrong-tree) ![](https://blog.20for20.com/hubfs/KPIs%20are%20the%20Currency%20of%20Collaboration.jpg) January 11, 2024 ### [The Non-Obvious Payback on Multifamily Data and Analytics](https://blog.20for20.com/blog/the-non-obvious-payback-on-data-and-analytics) It's a brand new year, and with it comes an opportunity for a fresh take on a familiar theme. Readers of this blog will be familiar with the view that multifamily technology [vendors often approach their products incorrectly](https://blog.20for20.com/blog/a-common-disconnect-multifamily-technology-solutions-and-their-value). Specifically, in their eagerness to identify the key selling points for their technology, they often overlook the *main* reasons why companies buy their products.  [Continue Reading](https://blog.20for20.com/blog/the-non-obvious-payback-on-data-and-analytics) ### Subscribe to Our Blog ![footer img](https://blog.20for20.com/hubfs/Dom-White-Transparent-1.png) Got a great technology idea that you want to share? Need help connecting with the market or describing what you do? We can probably help. 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