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Multifamily Executive Insights

The Widgetization of Multifamily Tech

The "Widget" Mindset: A Dead End for Multifamily Technology

One of the biggest risks with any emerging technology is that potential customers will fail to see the improvement opportunity the technology offers. With transformational technologies, the risk is particularly acute, as potential users may struggle to imagine the impact on today's business.

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The Vogue for Efficiency in Multifamily Operations

The Vogue for Efficiency in Multifamily Operations

Most new ideas or ways of working don't spread quickly, until they do. It's a bit like Hemingway's description of bankruptcy happening in two ways, "gradually, then suddenly." Something similar might be happening at the moment with multifamily's tech-enabled reinvention of its long-standing operating model.

Continue Reading
Time to Go Deeper on Multifamily Fraud

It's Time to Go Deeper on Multifamily Fraud

A little over a year ago, I recorded a series of interviews with the leaders of technology companies helping our industry address the growing problem of fraud.The interviews developed a couple of themes emerging from the most recent 20for20 Annual Survey. Fraud had jumped to the top of many executives' priorities, and there seemed to be an unusually large number of software vendors helping to address the problem.

Continue Reading
When Tech Gets in the way of Centralization

When Multifamily Tech Gets in the way of Centralization

Two major themes seem to be coming up lately in multifamily technology and operations. One is centralization—the dominant idea in how companies are restructuring work. The other is tech bloat—the growing problem of companies buying too much technology without fully accounting for the associated costs. As with so many big topics in multifamily, the two ideas are starting to converge.

Continue Reading
The DoJ Drops its Investigation Into Revenue Management

DoJ Investigation Crumbles as Revenue Management Momentum Builds

Readers of this blog will not be surprised to have learned that, just before the weekend, the DOJ dropped its criminal investigation into RealPage revenue management (RM). The 5 p.m. Friday media slot traditionally reserved for announcements of government policy failure saw one of the more bizarre twists in this tale go out with a richly deserved whimper.

Continue Reading

Posts about:

Multifamily Executive Insights

The Widgetization of Multifamily Tech

The "Widget" Mindset: A Dead End for Multifamily Technology

One of the biggest risks with any emerging technology is that potential customers will fail to see the improvement opportunity the technology offers. With transformational technologies, the risk is particularly acute, as potential users may struggle to imagine the impact on today's business.

Continue Reading
The Vogue for Efficiency in Multifamily Operations

The Vogue for Efficiency in Multifamily Operations

Most new ideas or ways of working don't spread quickly, until they do. It's a bit like Hemingway's description of bankruptcy happening in two ways, "gradually, then suddenly." Something similar might be happening at the moment with multifamily's tech-enabled reinvention of its long-standing operating model.

Continue Reading
Time to Go Deeper on Multifamily Fraud

It's Time to Go Deeper on Multifamily Fraud

A little over a year ago, I recorded a series of interviews with the leaders of technology companies helping our industry address the growing problem of fraud.The interviews developed a couple of themes emerging from the most recent 20for20 Annual Survey. Fraud had jumped to the top of many executives' priorities, and there seemed to be an unusually large number of software vendors helping to address the problem.

Continue Reading
When Tech Gets in the way of Centralization

When Multifamily Tech Gets in the way of Centralization

Two major themes seem to be coming up lately in multifamily technology and operations. One is centralization—the dominant idea in how companies are restructuring work. The other is tech bloat—the growing problem of companies buying too much technology without fully accounting for the associated costs. As with so many big topics in multifamily, the two ideas are starting to converge.

Continue Reading
The DoJ Drops its Investigation Into Revenue Management

DoJ Investigation Crumbles as Revenue Management Momentum Builds

Readers of this blog will not be surprised to have learned that, just before the weekend, the DOJ dropped its criminal investigation into RealPage revenue management (RM). The 5 p.m. Friday media slot traditionally reserved for announcements of government policy failure saw one of the more bizarre twists in this tale go out with a richly deserved whimper.

Continue Reading

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